Still running your operations on spreadsheets?

SOBA helps businesses escape Excel and patchwork tools — with a real operating system built to fit your workflow, not the other way around.

Replace Excel operations

SOBA GROUP helps businesses replace spreadsheet-based processes with automated management systems, optimizing operational efficiency.

Why companies choose SOBA GROUP

Clear delivery model and accountability

We operate with a structured delivery model where roles, responsibilities, and ownership are clearly defined. Each project has a single point of contact responsible from initiation to operation.

Focus on long-term operation, not just delivery

We don't stop at system development. Our services are designed to support stable operation, maintenance, and continuous improvement over time.

This approach reduces operational risk after go-live.

Predictable communication and documentation

We emphasize:

  • Clear documentation
  • Transparent progress tracking
  • Consistent communication across time zones

Clients always know what is being done, by whom, and why.

A partnership mindset, not a vendor relationship

We position ourselves as a long-term offshore partner, supporting internal teams rather than replacing them.

Our goal is to help clients scale with confidence.

Honest Talk

We might NOT be the right fit if ...

You are looking for the lowest-cost vendor rather than a long-term partner

You want to implement a system before your processes and team are ready

You expect the system to resolve all operational problems on its own

You expect the system to run itself without any internal change

We believe the right system is the one that fits your business — not the most complex one.

What You Can Expect When Working With Us

We believe that a good partnership starts with clarity and mutual understanding. If our way of working aligns with your expectations, the following principles guide how we deliver and operate.

Clear scope and shared expectations

We establish clear responsibilities, deliverables, and boundaries from the beginning to avoid surprises during delivery or maintenance.

Structured and predictable processes

Our work follows defined processes covering development, handover, operation, and ongoing support to ensure consistency and reliability.

Dedicated communication and ownership

Each engagement is supported by a dedicated point of contact to ensure timely communication and clear accountability.

Security-conscious operations

We apply controlled access and information management practices to protect systems and business data.

Focus on stability and continuity

Beyond initial delivery, we prioritize system stability, monitoring, and long-term maintainability.

This is how our collaboration typically works.

Our Process

01

Consulting & Analysis

Listen to needs, assess current state

02

Planning

Detailed design, timeline, budget

03

Implementation

Sprint-based development, regular demos

04

Testing & Go-live

UAT, user training, cutover

05

Maintenance & Optimization

Support, monitoring, continuous improvement

The Problems We Solve

Instead of empty promises, these are the real operational bottlenecks that SOBA GROUP helps businesses overcome.

🏭

Japanese Printing & Manufacturing Company in VN

The Problem

Purchasing, warehouse, and accounting each used separate Excel files. Unsynchronized data led to inaccurate cost calculations and frequent material shortages. Monthly reports to Japan HQ had to be reformatted by hand.

Our Approach

Unified Purchasing - Warehouse - Accounting into a Single Source of Truth. Automated HQ-compliant reporting. Direct communication in Japanese — no interpreter, no lost context.

🚚

Logistics Company — E-commerce Delivery

The Problem

Google Sheets managed fleet and warehouse — no real-time data, no consolidated reports. Management had no overview of operational performance and had to ask individual staff for status updates.

Our Approach

Real-time fleet and warehouse management system, built specifically for their logistics workflows. A consolidated dashboard for leadership — track performance without asking around. Right tool for the actual requirements and budget.

🍽️

Restaurant — Operations & Customer Experience

The Problem

Manual cashiering, paper menus that cost money to update every change. Staff spent the whole day manually answering Zalo and Messenger messages for menu questions, table bookings, and orders — impossible to scale.

Our Approach

POS system + digital menu (scan QR to view, no printing needed) + AI chatbot that automatically handles menu consultation, table reservations, order taking, and FAQ responses via Zalo OA and Facebook Messenger.

Facing similar operational challenges?

Let us conduct a preliminary assessment of your current processes.

Free Consultation

Ready to replace your spreadsheets?

In 60 minutes we assess your current processes and propose the right approach — no cost, no pressure.

Schedule Consultation